Frequently Asked Questions

Appointer uses advanced AI to monitor DVSA test slots 24/7. When a slot matching your preferences becomes available, we instantly book it for you and notify you via email and SMS. Our system checks thousands of slots per second to ensure you get the earliest possible test date.

Our service costs £80 total (£66.73 service fee + £13.27 admin charge). This is a one-time payment with no hidden fees or subscriptions. We offer a money-back guarantee if we don't deliver results.

Most customers are booked within 2 weeks. The more flexible you are with dates and test centers, the faster we can find you a slot. Some customers get booked within days!

Yes! Appointer is operated by Suomi & Lewis Limited, a UK registered company (Company Number: 16780919). Our registered office is at 10–16 Tiller Road, London E14 8PX. We comply with all DVSA guidelines and use secure, encrypted systems to protect your data.

After payment, our system immediately starts monitoring available slots at your selected test centers. You'll receive a confirmation email and can track your booking status from your dashboard. Once we find a suitable slot, we book it and notify you immediately.

Yes! We encourage selecting multiple test centers to increase your chances of finding an earlier slot. We cover over 200 test centers across the UK, organized by region for easy selection.

You can modify your preferences from your dashboard at any time before a slot is booked. If you need to cancel, please contact us within 14 days of purchase. Note that a non-refundable £8.97 admin fee applies after the 2-day processing period.

No! You can use Appointer whether or not you have an existing appointment. If you have a theory test pass certificate, we can help you book your first practical test. If you already have an appointment, we can help you find an earlier date.

You can reach us via email at support@appointer.co.uk or WhatsApp at +44 7876 475261. Our support team is available 24/7 to help with any questions or concerns.

Absolutely. We use bank-level encryption to protect your personal information. We comply with UK GDPR and never share your data with third parties without your consent. Your payment information is processed securely through our payment partners.